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Knowledge Management


Knowledge in the company is often not formalized. How many times did you not find the guide you needed, or did you have to solve problems already faced in the past by other colleagues, but you were not aware of it? How many times have you made wrong decisions based on insufficient or outdated information? With “knowledge management “reference is made to the set of methods and processes that allow information to be managed and governed from creation to dissemination, from conservation to sharing. Managing knowledge does not mean preferring software to a personal contact or vice versa, nor does it mean that only practice matters, but that we must be able to manage all aspects.

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